Terms & Conditions
The terms governing use of the Meisha Agrihub™ website, products, orders, payments, delivery, and customer services.
1. Introduction & Acceptance
These Terms & Conditions govern your access to and use of the Meisha Agrihub™ website, online store, customer services, and related services.
By browsing the website, creating an account, submitting an enquiry, or placing an order, you agree to these Terms & Conditions. If you do not agree, please do not use the website or place an order.
2. About Meisha Agrihub™
Meisha Agrihub™ is a proprietorship operating from Jakhal Mandi, Haryana, India.
GSTIN: 06AFJPD1435L1ZL
Product documentation: Contact us for available details
3. Use of the Website
- Use the website only for lawful purposes.
- Do not attempt to interfere with, damage, reverse engineer, or gain unauthorized access to the website or its systems.
- Do not submit false, misleading, fraudulent, or unlawful information.
- We may restrict access where reasonably necessary to protect the website, customers, or business operations.
4. Products and Product Information
We aim to provide accurate product names, descriptions, pack sizes, images, prices, availability, and other relevant information. Product images may vary slightly from the physical product or packaging.
Seed and agricultural products are biological products. Germination, growth, yield, quality, and other results can vary according to factors including seed storage, soil, temperature, climate, moisture, season, cultivation practices, pests, diseases, and other conditions outside our control.
5. Seed and Agricultural Product Considerations
Product information and growing guidance are provided to help customers make informed growing decisions. No particular germination rate, yield, crop performance, harvest quantity, or financial return is guaranteed unless expressly stated in writing for a specific product.
Customers should follow applicable label instructions and suitable local agricultural or gardening practices, including appropriate storage and handling after delivery.
6. Product Availability
Products are subject to availability. We may update, discontinue, limit quantities, or temporarily remove products from sale. If an accepted order cannot be fulfilled because a product is unavailable, we will contact the customer and provide an appropriate resolution, including refund where applicable.
7. Prices and Shipping Charges
Prices displayed on the website are in Indian Rupees (INR) and may change without prior notice. The applicable price is the price shown at the time the order is placed, subject to correction of genuine errors.
Shipping: Orders below ₹499 attract a ₹90 shipping charge. Orders of ₹499 or more qualify for free shipping.
8. Orders
An order is submitted by the customer through the website checkout. We may contact the customer if clarification is required before fulfilment.
We reserve the right to decline or cancel an order where there is a genuine product availability issue, suspected fraud or misuse, an obvious pricing or technical error, or another legitimate operational reason. Where payment has already been captured for an order that cannot be fulfilled, the applicable amount will be refunded as appropriate.
9. Customer Information
Customers are responsible for providing accurate and complete information required for account creation, payment, delivery, and support.
Customers should promptly notify us if delivery details need correction. We are not responsible for delays or failed delivery caused by inaccurate or incomplete information supplied by the customer.
Handling of personal information is described in our Privacy Policy.
10. Payment
Online payments are processed through Razorpay. Available payment methods are displayed during checkout.
Cash on Delivery is not currently available.
An order may remain pending until successful payment verification. We may cancel or not fulfil an order where payment is unsuccessful or cannot be validly verified.
11. Shipping and Delivery
Orders are generally expected to be delivered within approximately 3–5 business days, subject to location, courier operations, weather, holidays, and other circumstances.
Delivery timelines are indicative and are not a guarantee of a specific delivery date. Customers should ensure that someone is available to receive the shipment and should inspect the package and products promptly after delivery.
12. Cancellation, Returns and Refunds
Cancellations, eligible returns, damaged/wrong/defective product claims, and refunds are governed by our separate Refund, Cancellation & Return Policy.
Nothing in these Terms limits any consumer right that cannot lawfully be excluded under applicable law.
13. Customer Responsibilities
- Provide accurate order, contact, and delivery information.
- Review product information and any available instructions before purchase and use.
- Store and handle seeds and other agricultural products appropriately after delivery.
- Use products lawfully and responsibly and follow applicable agricultural, safety, and product instructions.
- Promptly report delivery, product, or order issues in accordance with the applicable policy.
14. Agricultural and Growing Guidance
Growing guides, website articles, agronomy information, and customer guidance are intended as general information and practical support. They are not a substitute for site-specific professional agricultural, horticultural, plant-health, legal, or other expert advice where such advice is necessary.
Conditions differ between farms, gardens, regions, seasons, and growing systems. Customers remain responsible for evaluating the suitability of a product or practice for their own circumstances.
15. Third-Party Services
The website may rely on third-party services such as Razorpay for payment processing, courier/logistics providers for delivery, Cloudflare services for website or media infrastructure, and WhatsApp for optional customer communication. Third-party services are subject to their own terms, policies, availability, and technical limitations.
16. Intellectual Property
Unless otherwise stated, website content including text, branding, logos, graphics, photographs, layouts, guides, and other materials provided by Meisha Agrihub™ is owned by or used with permission by Meisha Agrihub™ and may not be copied, reproduced, republished, modified, distributed, or commercially exploited without appropriate authorization.
17. Website Availability and Technical Issues
We aim to keep the website available and functional, but we do not guarantee uninterrupted or error-free operation. Access may occasionally be affected by maintenance, hosting issues, network failures, security events, software errors, third-party service interruptions, or other circumstances.
18. Limitation of Liability
To the extent permitted by applicable law, Meisha Agrihub™ will not be responsible for indirect, incidental, special, or consequential loss arising from use of the website, delays caused by circumstances outside our reasonable control, or agricultural outcomes that depend on conditions outside our control. Nothing in these Terms excludes or limits liability or consumer rights where doing so is not permitted by applicable law.
19. Force Majeure
We will not be responsible for delay or failure to perform an obligation where the delay or failure results from circumstances beyond our reasonable control, including natural disasters, extreme weather, fire, flood, epidemic or pandemic events, strikes, transport disruption, government action, war, civil disturbance, major infrastructure failure, or significant third-party service disruption.
20. Changes to Products, Services, and Terms
We may update products, services, website features, prices, and these Terms from time to time. The latest version published on the website will apply to future use and orders. Changes will not remove rights that have already accrued where applicable under law.
21. Governing Law and Dispute Resolution
These Terms are governed by the laws applicable in India.
If a concern arises, customers are encouraged to contact Meisha Agrihub™ first so that we can attempt to resolve the matter directly and promptly. Nothing in this section prevents a customer from exercising any statutory consumer or other legal right or remedy available under applicable law.
22. Grievance Officer
For complaints or grievances relating to the website, orders, products, or e-commerce services, customers may contact our Grievance Officer:
Name: Mohit
Email: care@meishaagrihub.com
Phone / WhatsApp: +91 87083 18886
Business: Meisha Agrihub™ (Proprietorship), Jakhal Mandi, Haryana, India
23. Contact Us
For general support, order questions, product enquiries, or assistance with these Terms:
Email: care@meishaagrihub.com
Phone / WhatsApp: +91 87083 18886
Location: Jakhal Mandi, Haryana, India
24. Related Policies
25. Acceptance of Terms
By continuing to use the Meisha Agrihub™ website or placing an order, you acknowledge that you have read and understood these Terms & Conditions and agree to be bound by them, subject to applicable law.
Questions?
We're here to help.
If anything in these Terms is unclear, contact Meisha Agrihub™ before placing your order.
